Workplace changes have placed new pressures on how we communicate. It is important to find ways to deconstruct those pressures in a positive, deliberate manner to help improve your virtual relationships and work environment. Improving our emotional intelligence is key.
As we continue to grow and adapt to working remotely (and with the additional challenge of masks when face to face), emotional intelligence can feel elusive but that is what makes it so critical. Emotional Intelligence is most commonly defined as the ability to 1) recognize, understand, and manage our own emotions, 2) perceive and influence the emotions of others, and 3) cope with challenges, manage stress, and make decisions. In more practical terms, it means being aware of how our emotions can drive our behavior and impact people (both positively and negatively).
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